Team

People-first logistics on both sides of the ocean.

From CDL drivers to concierge coordinators, everyone at Letts Moving is empowered to make decisions that keep your shipment on schedule.

Leadership

Decades of combined experience in logistics, freight, and Caribbean operations.

Oakland, CA

Michael Letts

Founder & CEO

Started driving flatbeds in 2003, opened first Puerto Rico route in 2011. Holds FMCSA broker authority and has overseen 14,000+ island moves. Former board member of California Trucking Association.

San Juan, PR

María Rivera

Puerto Rico Operations Director

Joined in 2014 after 11 years with Crowley Maritime. Manages three island warehouses, customs broker relationships, and all PR-based crews. Fluent in Spanish and English, licensed customs agent.

Houston, TX

James Patel

VP of Logistics & Technology

Built our real-time GPS tracking system and container booking APIs. Previously supply chain architect at Maersk Line. Holds Six Sigma Black Belt and led integration of our TMS with port EDI feeds.

Operations & Customer Success

The people who make sure your shipment arrives intact and on time.

San Juan, PR

Karina López

Customer Experience Lead

Runs our bilingual concierge desk. Former relocation coordinator for Ryder. Handles 40-50 client calls daily, resolves delivery conflicts, and personally oversees all military PCS moves into Ft. Buchanan.

Jacksonville, FL

Luis Hernández

Lead Driver & Safety Trainer

CDL-A with hazmat and tanker endorsements. 1.2 million accident-free miles since 2008. Trains all new hires on load securement, DOT compliance, and hurricane-season protocols for Caribbean freight.

New York, NY

Emily Chen

Corporate Relocation Manager

Coordinates multi-employee relocations for hospitality chains and pharmaceutical firms. Managed 200+ executive moves in 2024. Certified Relocation Professional with background in HR logistics.

Miami, FL

Carlos Dominguez

Port Operations Supervisor

Oversees container loading at PortMiami and Port Everglades. Former longshoreman with ILA Local 1416. Coordinates vessel bookings, CBP documentation, and last-minute slot changes during peak season.

Bayamón, PR

Rafael Santos

Warehouse & Inventory Manager

Manages 22,000 sq ft climate-controlled facility. Tracks inbound containers, organizes last-mile delivery runs, and handles insurance claims documentation. Background in USPS logistics and warehousing.

Austin, TX

Jessica Morgan

Finance & Compliance Director

CPA with 9 years in transportation finance. Handles FMCSA filings, insurance certificates, state permits, and carrier vetting. Maintains our $2M liability coverage and ensures DOT audit readiness.

Field Crews & Specialists

Hands-on professionals who pack, load, and deliver your belongings.

Ponce, PR

Jorge Méndez

Senior Packing Crew Lead

Supervises 6-person packing team. Expert in fragile item handling, furniture disassembly, and custom crating for antiques. Trained in residential rigging and has packed contents of 40+ historic homes.

San Antonio, TX

David Kruger

Long-Haul Driver

Runs Texas-Florida lane twice weekly. Former owner-operator with 600,000 clean miles. Certified in defensive driving and experienced with oversized permit loads, including vehicles and machinery.

Carolina, PR

Yolanda Ruiz

Local Delivery Coordinator

Schedules all island deliveries and dispatches local trucks. Knows every neighborhood access route and building freight elevator schedule in metro San Juan. Resolves address issues before drivers roll.

Orlando, FL

Marcus Williams

Military Move Specialist

Handles all DoD relocations. Familiar with Defense Personal Property System, weight ticket procedures, and base gate protocols. Former Army logistics sergeant with Secret clearance background.

Los Angeles, CA

Robert Kim

West Coast Route Manager

Manages California and Arizona pickups. Works with partner carriers for consolidation loads. Previously with UPS Freight, knows every weigh station and rest area from San Diego to Seattle.

Guaynabo, PR

Ana Vélez

Claims & Quality Assurance

Processes damage claims, coordinates repairs, and tracks customer feedback. Works directly with insurance adjusters. Reduced claim rate by 40% through improved packing checklists and driver training.